Xanterra Travel Collection
Join our team at Grand Canyon National Park! Are you enthusiastic about hospitality, people, and beautiful places? By working at Grand Canyon National Park, you will get all three! As the Livery Supervisor, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to our guests! As one of the Seven Natural Wonders of the World, The Grand Canyon National Park is a place of remarkable beauty, peace, scenic grandeur and top notch hospitality.
JOB SUMMARY: Assistant the in the day-to-day operation of the Livery. Acting as the supervisor on duty in the absence of the Livery Managers.
As our employee, you receive FREE employee housing through December 21, 2022, discounted meals, employee discounts to explore other Xanterra properties and a generous benefits program for eligible employees. By working with Xanterra Travel Collection amongst the beauty of Grand Canyon National Park, this is your change to Live, Work, and Explore in one of the most beautiful places on Earth!
RESPONSIBILITIES:
- Assist all guests and staff, internal and external, in a polite and professional manner.
- Assists as needed in the day-to-day operations of the Xanterra, South Rim Livery operation. Including, but not limited to; saddle rides, packing operations, trail maintenance, barn operations and stock maintenance.
- Assist as needed with guide training and student ride evaluations.
- Assist as needed with conducting the daily safety orientation to guests prior to the rides.
- Assign mules to guest riders and staff based on demonstrated and known physical ability, habits and safety.
- Assist as needed with submitting mule and passenger counts and staff payroll.
- Assist as needed to determine the number of mules available daily; supervise the loading of mules for the guest rides and respond professionally to incidents and concerns as they arise.
- Assist the livery managers in monitoring and reporting adverse trail conditions and concerns as they arise.
- Assist in ensuring that Livery staff follows all safety, risk management policies and procedures as well as Company and/or NPS environmental policies.
- Oversee and assist with the maintenance and cleanliness of the vehicles, equipment, barns, offices and corrals.
- Work closely and communicate with the staff at the Bright Angel Activities Desk, Phantom Ranch and the related areas on rider counts, and special requests.
- Handle guest complaints and concerns in a professional, discreet, and timely manner.
- Other duties as assigned
QUALIFICATIONS:
- Minimum two years supervisory experience in a livery, dude ranch or riding stable operation.
- Working knowledge and experience with riding livestock, preferably mules and tack associated guest riding operations.
- Ability to train personnel in handling of stock, safety, and customer service.
- Ability to interact with guests and staff in a professional manner.
- Ability to assess the riding skills and abilities of guests that plan to participate in a mule ride.
- Possess or obtain valid Arizona drivers license and comply with Xanterra South Rim Company Vehicle Policy.
- Excellent verbal communication skills with ability to speak clearly and concisely to groups of people, as well as to communicate effectively by radio.
- Ability to assess and effectively utilize the stock in daily operation of the livery.
- Basic veterinary skills in the doctoring of mules.
TO APPLY: Visit link here to apply: https://www.xanterrajobs.com/xanterra-home/jobs/28341/job?mode=job&iis=Job+Board&iisn=RanchWork
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