Cedar Cove Ranch
Cedar Cove Ranch & Resort (CCR) is 700 acres ranch and resort in Eustace TX with gorgeous beauty, fun-filled adventures & luxurious lodging. Whether the customer is a sportsman, a couple or family, OR wanting to host a retreat or wedding, Cedar Cove Ranch & Resort is a perfect getaway and venue located only 1 hour from Dallas!
CCR is a small business growing rapidly! We are looking for motivated & passionate candidates, with great customer service skills, and with ability to work in a fast paced small business style environment.
If you have guest services administration and hospitality industry experience at a hunting ranch, venue or resort, this position may be right fit for you. This is a fast paced environment, which requires you to pay attention to details, while being able to multitask and prioritizing what is most critical.
Hospitality Management:
- Ensure all guests have a great experience
- Creative ideas on representing CCR and providing high class hospitality to the guests
- Ensuring all amenities and lodging are kept at highest excellence
- Working with hospitality staff, hunting guides and housekeeping staff to ensure lodging and activities maintained at the highest standards
- Ensure meal presentation is very well set up – plated or buffet style set up
- Personalizing Guest experience – ensuring details are considered while planning a guest experience
- Support Activity Calendar Management (working with GM)
- Lead Meal Management Coordination – catered and cooked on-site
- Planning, organizing, and managing the daily hospitality operations to ensure efficiency
- Building Guest Relationships on behalf of CCR
- Support meal prep if necessary/occasionally
- Ensure to provide service to get 5 star reviews
Administration & Guest Services:
- Once the booking is complete, support with administrative tasks
- Administrative Guest Services duties such as email confirmation, collection of payment, ordering meals, sending and developing guests itinerary, coordinating items with General manager
- Work with sales team to ensure that the guest calendar details are accurately set up
- Ensure all waivers/agreements are sent and executed (on-site and before arrival)
- Follow the CCR policies and process, and support improvements on workflow
- Lead set up for corporate retreats and weddings
- Support coordination of the events/weddings on the day of
- Development of agendas and room assignments
- Complete wedding planning worksheet, and support layout development, wedding timelines and such working with the brides
Critical Required Skills:
- Experience working at hunting ranch and/or wedding venue industry
- Customer Service Experience
- Ability to handle phone calls
- CRM experience
- Multitasking and working in fast-paced environment
- Ability to work with different planning systems – Google Calendar, MS Todo, Excel, Booking Software
Desired Skills:
- Chef/Cooking will be given, considered a huge plus
- Wedding Coordination, a big plus
- Hunting Ranch Experience, a big plus
DOING WHATEVER IT TAKES ATTITUDE AND PROVIDING SERVICE HIGHEST STANDARDS
Required Software Skills:
- MS Excel, Word, Power Point
- Canva (Preferred)
- Payment Collection & Reporting
Benefits:
- Employee discount
- Health insurance
- Professional development assistance
- Staff Housing
Schedule:
Weekend availability required, but can be balanced.
TO APPLY:
Forward cover letter & resume to our email address.
Visit website here: https://www.CedarCoveRanch.com
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Texas Ranch Jobs
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Administrative/Operations Jobs, All Ranch Jobs, Guest / Dude Ranch Jobs, Hunting Ranch Jobs, Outfitter Jobs, Private Ranch Jobs, Ranch Jobs for Couples / Teams, Ranch Jobs with Housing, Ranch Manager Jobs, Ranch Supervisor Jobs, Resort / Recreational Ranch Jobs, Wedding / Event Ranch Jobs