Cedar Cove Ranch
Guest Services Administration/Coordinator is responsible for daily tasks in the reservation office including answer phones and emails, booking reservations, and daily reporting. Must have strong communications skills, both oral and written, and knowledge of the ranch to assist in answering guest questions and to book reservations.
Administrative Guest Services duties include:
- Email confirmations, collection of payments, ordering meals, sending and developing guests itinerary, coordinating items with hospitality manager
- Assist customers with bookings for lodging, activities and events/weddings
- CRM experience
- Respond to Customer Inquiries /Email communication
- Ensure all rental agreements are sent and executed
- Attend marketing events – support booths and represent CCR at events
- Convert inquiries to bookings
- Directly support with marketing and sales of lodging, activities, and event venue
- Social Media Marketing and assist developing marketing material and agreements
- Finish all process with Reservations and Bookings
Weddings/Events:
- Promote weddings/event sales and marketing
- Provide tours for events/weddings when necessary (phone tours, as well as on-site tour at Cedar Cove Ranch and Resort in East Texas – when needed (Eustace, TX)
- Supporting on average twice a month on-site at CCR (sometimes it is once a week during just wedding season)
- Lead Wedding Coordination (over the phone and on-site day of the wedding)
- Evening Or Weekend calls or tours support may be required
- Some travel for up to 2 hrs one way may be required for tours and conferences
Critical Required Skills:
- Experience working in resort/wedding venue industry
- Direct experience with digital/social media marketing
- Customer Service Experience
- Ability to handle phone calls
- Multi-tasking and working in fast-paced environment
Cedar Cove Ranch & Resort (CCR) is 700 acres ranch and resort in Eustace TX with gorgeous beauty, fun-filled adventures & luxurious lodging. Whether the customer is a sportsmen, a couple or family, OR wanting to host a retreat or wedding, Cedar Cove Ranch & Resort is a perfect getaway and venue located only 1 hour from Dallas!
CCR is a small business growing rapidly! We are looking for motivated & passionate candidates, with great customer service skills, and with ability to work in a fast paced small business style environment. Majority of the job hours will be from Plano, TX or Mckinney TX at remote office location from the ranch.
If you have marketing, sales and/or administration experience with a wedding venue or resort, this position may be right fit for you. This is a fast paced environment, which requires you to pay attention to details, while being able to multi-task and prioritizing what is most critical.
TO APPLY:
Forward bio & resume to our email address.
Visit website here: https://www.CedarCoveRanch.com
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Administrative/Operations Jobs, All Ranch Jobs, Guest / Dude Ranch Jobs, Private Ranch Jobs, Resort / Recreational Ranch Jobs, Sales / Marketing Ranch Jobs, Wedding / Event Ranch Jobs